Information We Collect

The information we collect depends on how you use the website and may include the following categories.

Account Information

If you create an account, we may collect information such as your name, email address, username, login details and other information required to create and manage your account.

Practice and Professional Information

When a mental health professional or practice creates a directory listing, we may collect information including the practice or professional name, qualifications, credentials, specialties, treatment approaches, services offered, client focus, service locations, business address, phone number, email address, website links, profile images and other information submitted for the listing.

Enquiries and Support Requests

When you contact us, we may collect your name, email address and any other information you choose to include in your message so that we can respond to your enquiry or provide support.

Payment and Transaction Information

Where paid listings, plans or other paid services are offered, payments may be processed through third-party payment providers. Information relating to a transaction may include your name, billing details, transaction status, amount paid and other information needed to manage the purchase.

Payment providers may collect and process payment card or financial information directly in accordance with their own privacy policies and security practices.

Website and Device Information

When you visit the website, certain technical information may be collected automatically, including your IP address, browser type, device type, operating system, referring website, pages viewed, approximate location and interactions with the website.

How We Use Information

We may use information collected through the website to:

• Create, manage, review and display directory listings.
• Maintain user accounts and provide account functionality.
• Process and administer paid listings, plans or other transactions.
• Respond to enquiries and provide website or listing support.
• Communicate service-related information and important account updates.
• Maintain, improve and troubleshoot website functionality.
• Understand how visitors use the directory and improve the user experience.
• Detect spam, fraud, misuse, security threats or unauthorised activity.
• Comply with legal obligations and protect our legal rights.
• Send marketing or promotional communications where permitted, with an option to unsubscribe from future marketing emails.

Sensitive Health Information

If you choose to contact a mental health professional listed in the directory, any information you provide directly to that professional is subject to that provider's own privacy practices and professional obligations.

Cookies and Analytics

The website may use cookies and similar technologies to remember preferences, support website functionality, maintain security, understand website traffic and analyse how visitors use the site.

We may also use third-party analytics or technology providers that collect information about website visits and interactions. These providers may use cookies, device identifiers or similar technologies in accordance with their own privacy policies.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

How We Share Information

We may disclose personal information where reasonably necessary to operate and support the website, including to:

• Hosting, website infrastructure and security providers.
• Payment processors and transaction service providers.
• Email, communication and customer support providers.
• Analytics and website performance providers.
• Professional advisers where reasonably necessary.
• Government authorities, regulators or other parties where required by law or reasonably necessary to protect legal rights, safety or security.
• A purchaser, successor or other relevant party in connection with a business sale, merger, restructuring or transfer of assets.

We do not sell personal information to third parties for money.

Third-Party Websites and Providers

Directory profiles may contain links to independent websites, professional profiles, social media pages, maps and other third-party services. Find a Psychologist Near Me does not control these external services and is not responsible for their privacy practices, content or security.

We encourage you to review the privacy policy of any third-party website or provider before submitting personal information.

Data Security

We use reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore use care when submitting personal information online and keep your account credentials confidential.

Data Retention

We retain personal information for as long as reasonably necessary to provide website and directory services, maintain accounts and transaction records, resolve disputes, enforce agreements and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

Your Privacy Choices and Rights

Depending on where you live and the privacy laws that apply, you may have rights relating to your personal information. These may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request information about how your personal information is used or disclosed.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications.
• Exercise other privacy rights available under applicable state or federal law.

Privacy requests can be submitted to info@findapsychiatristnearme.com . We may need to verify your identity before completing certain requests. Some requests may also be subject to legal exceptions.

California Privacy Rights

California residents may have additional privacy rights where the California Consumer Privacy Act and related California privacy laws apply. These may include rights to request information about personal information collected, request correction or deletion, and exercise certain choices regarding the sale or sharing of personal information.

We do not sell personal information for money. If any use of analytics, advertising or similar technologies is treated as a "sale" or "sharing" under applicable California law, we will provide any choices or opt-out methods required by law.

Children's Privacy

This website is intended for a general adult audience and is not directed to children under 13. We do not knowingly seek to collect personal information directly from children under 13.

If you believe a child under 13 has provided personal information through the website, please contact us so that we can review the information and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our services, technology or applicable requirements. When we make changes, the updated version will be published on this page and the date above will be revised.

We encourage you to review this page periodically for the latest information about our privacy practices.